The Sales Force Awakens: More Bad Sales Phrases Used By Sales People

The responses to the article were very lively. As sales people, we can’t afford our speech and actions to be boring or sound like they’re following a script.

Running in the same circles means people start to sound alike and use rhetorical shortcuts. We can see it with athletes (One game at a time), politicians (Folks”), and yes, salespeople.

When we hear these phrases, it feels insincere and prepackaged. It’s like the person is trying to sell me something I don’t need or want. We get defensive when people try to “sell” us something because they’re not really catering their message towards what will work best for our needs.

In sales, there are a lot of phrases that people use over and over again. There was an avalanche of comments from readers sharing their own examples.


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Just to give you an idea. 😀

Honesty shouldnt require an introduction

bad sales phrases

Krissie Harrigan: One thing Ive had to coach people on is To be honest with you this applies both in general and during the sales process. So, are you telling me that up until now, honesty has not been your strong suit? *shudder*

 

bad sales phrases

Glenn Holland: “I’ll be honest.” It’s not just salespeople. Everyone says it, and I think it means we live in a world of platitudes and spin. If you can’t give the impression that you’re genuine by your actions or speech, telling someone to expect honesty isn’t going to help.

John McGoldrick said, What you are saying is not making sense. He also noted that the second most patronizing question he has heard was Do you have any thoughts?

bad sales phrases

 

Barbara Giamanco: Let me be honest. When people ask if my company is hiring and I say no, the first thing that pops into their minds is whether or not they were just lied to.

 

bad sales phrases

I stopped using the phrase to be honest with you years ago when a hard-nosed CEO corrected me. He told me he would rather I lie to him than tell him the truth.

bad sales phrases

 

Rob Lawrence says Keep me honest is revolting and that you cannot say to take off your sales hat. Either be authentic or not.

A tip for improvement

bad sales phrases

 

I had my colleagues watch me and criticize the way I spoke. They counted how many filler words I said, or they picked apart my speech.

Kevin Orme: In the end, we have to ask ourselves if that makes sense.

 

 

Eric Vidale: Thoughts? This could be seen as rude. You don’t really want my thoughts Article: A few years ago, I began noticing that the majority of people around me seemed to have an uncanny ability to multitask.

 

 

 

Ive had reps ask, Did I explain that well? instead of the traditional question: Does that make sense?. Article: Diversity is a hot topic in many workplace environments, and there seem to be many inclusion initiatives to help diversify the job market.

bad sales phrases

 

Jeff Waters: When a salesperson asks if everything makes sense, I have to stop myself from punching them in the nose.

So

bad sales phrases

Terry Wall: Theres a new addition to the list of common mistakes that can ruin your essay, and it’s so. I don’t know where it came from but in recent years I’ve noticed many people use this word at the end of an answer.

bad sales phrases

 

Tommy Lindsey: I am just a salesperson, so this immediately frees me from knowing anything that is key to the conversation. Truth be told, I have also heard other professionals use this one too so maybe it’s an excuse we can all rely on.

bad sales phrases

 

Ben Cesare says that he hears so everywhere.

This post is not literally on fire. But its pretty good.

One of the most common mistakes that people make is to not understand what “literally” means. It doesn’t mean figuratively, and if you want to use it as a figure of speech then say so.

 

 

One of the worst things he can think of is when someone says, Let me give it to you straight.

 

bad sales phrases

 

I once worked with a salesperson whose name was Scott, but he used the dollar sign in his e-mails. I often wondered how many customers walked away when they saw that.

bad sales phrases

 

Nancy Matthews: Heres how I see it, [insert prospect’s name]. She continued by saying “here is what I can do for you” and then talked about her qualifications.

bad sales phrases

 

 

Jim Martin said that in this day and age, a company needs to have an “extremely robust database.”

bad sales phrases

 

Andy Farquharson: One good question for an interviewer is What are your top 3 priorities this year?

Lets not.

bad sales phrases

 

Chandra Osterhaus: Lets compare apples to oranges. I hate that phrase. If we are all the same then why change? That is my general reaction when people say lets just be here and not do anything different or better than what was done before.

bad sales phrases

 

I get really angry when people ask me that question. Have all my other questions been bad?

bad sales phrases

 

Jessica McQueen: I think we can all agree that utilize is the most overused and unnecessary word in a lot of pitches.

 

bad sales phrases

I want people to stop saying “you guys” because it is too informal for presentations and conversations, which could be offensive or exclusionary towards women.

Instead of using the term “you guys,” why not go back to calling people by their first names?

bad sales phrases

Cornelius Goodwin: “I’m going to do this for you.”

Terry Wall: Deep dive


Need Help Automating Your Sales Prospecting Process?

LeadFuze gives you all the data you need to find ideal leads, including full contact information.

Go through a variety of filters to zero in on the leads you want to reach. This is crazy specific, but you could find all the people that match the following: 

  • A company in the Financial Services or Banking industry
  • Who have more than 10 employees
  • That spend money on Adwords
  • Who use Hubspot
  • Who currently have job openings for marketing help
  • With the role of HR Manager
  • That has only been in this role for less than 1 year
Just to give you an idea. 😀
Editors Note:

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Justin McGill
About Author: Justin McGill
Justin McGill is the Founder of LeadFuze - a lead generation platform that discovers new leads for you automatically. Get 25 leads free.